Devices
A device
Your Autotask instance may be configured to use one of the following terms instead:
Asset, Configuration Item, Installed Asset, Installed Product. is a product (also known as a device, configuration item, etc.) from your product list that is associated with one of your customers.
Learn what Devices are and how to use them to automate and improve customer device, device, or product management.
ADMIN: Configuring device settings
Learn how to set up Device Categories to fit your company’s requirements.
Adding devices to your Autotask instance
Remote monitoring and management applications, including Datto RMM, can bulk import customer devices into Autotask. Learn what options are available.
Installing a product as a device
Learn to use the device wizard to create devices from products and product charges.
Learn how to manually add an individual device to Autotask.
Learn what to do when you need to replace an existing device with a new product.
Reports on inventory, procurement, and devices
This is where you'll find the device reports you need.
