Documents

About this entity

This entity represents documents in Autotask.

Entity details

Field definitions

Field Name Description Datatype Is Required Read-Only Reference Name Picklist
companyID

The company ID of the company associated with the document.

integer   Companies  

createdByResourceID

The resource ID of the resource who created the document.

integer

 

Resources

 

createdDateTime

The date and time the document was created.

datetime      
documentCategoryID

The document category assigned to the document.

integer   Documents  

errorCodes

The error codes the document is associated with.

string (200)

 

 

 

 

id

The unique identifier of this entity.

long

 

 

isActive

 

boolean

 

 

 

 

keywords

Any keywords associated with the document.

string (300)

 

 

 

 

lastModifiedByResourceID

These fields will always match the most recent version in the entity's history.

integer

 

Resources

 

lastModifiedDateTime

datetime

 

 

 

publish

The audience the document is published to. Options are:

  • Internal and All Accounts
  • Internal Only
  • Internal an My Accounts

integer

 

 

referenceLink

The link to an external document.

string (500)

 

 

 

 

title

The title of the document.

string (200)

 

 

 

Additional resources