DocumentConfigurationItemCategoryAssociations

This entity represents associations between asset categories and documents in Autotask.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: DocumentConfigurationItemCategoryAssociation

Entity Path:

/atservicesrest/v1.0/DocumentConfigurationItemCategoryAssociations

Can Create:
Can Update:  
Can Query:
Can Delete:
Can Have UDFs:  

IMPORTANT  Requests to this entity require special handling. Refer to the Entity URLs and relationships section of this article for details.

Conditions and requirements

General

  • Knowledgebase must be enabled in Autotask at > Admin > Features & Settings > Application-Wide (Shared) Features > Knowledgebase for the API entity to function.

  • Documentation Management must be enabled in Autotask for document management endpoints to function.

  • Your API user must have the Can access Documentation permission to use this entity.

  • To manage ticket associations, your API user must have edit access to the selected document.

  • DocumentID and ConfigurationItemCategoryID combinations must be unique.

  • DocumentID and InstalledProductCategoryID combinations must be unique.

Field definitions

Field Name Datatype Read-Only Is Required Reference Name Picklist
documentID

integer

 

Documents

 

id

long

 

 

installedProductID integer   ConfigurationItems  

Additional resources