ContractServiceAdjustment

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will be deactivated.

This entity describes an adjustment to the quantity of units of a ContractService entity that are added to a Recurring Service type Contract. It can only be created; it CANNOT be queried or updated.

In Autotask, users specify the number of Service Units associated with a Contract through the Contracts module when creating or managing a Recurring Service type Contract: Contracts module > Contracts > New Recurring Service Contract, or Contracts module > Contracts > Search Contracts > Open Contract > Services.

BEFORE YOU BEGIN  It's important to understand how Recurring Service Contracts interact with Autotask and influence other entities. Before you use the API to create or manage this type of contract, we recommend that you read our Adding a recurring service contract article. Then, review the Conditions and requirements and Special field attributes sections of this article to get started.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: ContractServiceAdjustment
Can Create:
Can Update:  
Can Query:  
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • Resources with security levels that specify limited or no contract visibility cannot create, update, or query this entity.
  • The ContractServiceAdjustment can be created without the specified ContractService entity in place. If the API creates a ContractServiceAdjustment entity and the API cannot find the correct ContractService entity, it will create it.

Special field attributes

Field Conditions and Requirements
AdjustedUnitPrice

If the Multi-currency Installed Module is enabled, this field will return the relevant Customer Currency value instead of the Internal Currency value.

AdjustedUnitPrice allows a negative value (allows users to apply discount).
AllowRepeatService AllowRepeatService must equal True in order to create two or more instances of the same Service on a contract.
ContractServiceID If ContractServiceID is provided, ContractID and ServiceID are not required (in other words, either ContractID and ServiceID OR ContractService ID is required
UnitPrice UnitPrice allows a negative value (allows users to apply discount).

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
AdjustedUnitCost Adjusted Unit Cost double        
AdjustedUnitPrice Adjusted Unit Price double        
AllowRepeatService Allow Repeat Service boolean        
ContractID Contract ID integer  
If no ContractServiceID is provided		 Contract  
ContractServiceID Contract Service ID       ContractService  
EffectiveDate Start Date datetime      
id id long    
QuoteItemID Quote Item Id integer     QuoteItem  
ServiceID Service ID integer  
If no ContractServiceID is provided		 Service
UnitChange Unit Change integer