Timesheets

About time tracking in Autotask

In the most general sense, Autotask allows you to track the time you spend on the job and converts it to revenue.

  • You can track customer-facing time directly on the ticket or task assigned to you. These time entries will automatically appear on your timesheet.
  • You can track internal time (meetings and administrative) directly on your timesheet.
  • Autotask will also keep track of the days your business is closed, and manage time off benefits (vacation, sick time etc.) for all resources.

Autotask time tracking creates a complete record of both billable and non-billable resource time. The users, timesheet approvers and your HR department have complete visibility of weekly billable hours goals and metrics, vacation days used up and remaining, and holidays.

Topics

To learn about time tracking in Autotask, review the following topics:

All users

Tracking time on your current timesheet

This topic covers how you'll track your billable and non-billable time on your current timesheet.

Your time off summary

Learn more about the Time Summary page, which provides an overview of your paid time off entitlement for the current year.

Requesting time off

Need time off? This topic shows you how to request some.

Supervisors

Approving or rejecting timesheets

If you're a timesheet approver, you'll want to know how to approve or reject timesheets.

Approving or rejecting time off requests

...you'll also want to know how to approve or reject time off requests that are submitted to you.

Finding a timesheet or time off report

This is where you'll find reports on Timesheets and Time Off.

Admins

Configuring time tracking

Find out how to select timesheet approvers, configure the timesheet system settings that allow you to customize the rules for capturing time, set up the internal time codes that track resource time, and set up the work types that track and categorize the time your resources spend.