DeletedTicketLog
IMPORTANT The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.
This entity contains the records for the Deleted Ticket log located in the Autotask application at 
> Admin > Features and Settings > Service Desk (Tickets) > Deleted Ticket Log. The Deleted Ticket log enables you to view a listing of tickets that have been deleted from your system.
Entity details
You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.
| Entity Name: | DeletedTicketLog |
| Can Create: | |
| Can Update: | |
| Can Query: |
|
| Can Delete: | |
| Can Have UDFs: |
Conditions and requirements
General
- This entity is only available to users with Admin-level access to Projects & Tasks or Service Desk.
Field definitions
About this table| Field Name | Label | Datatype | Read-Only | Is Required | Reference Name | Picklist |
|---|---|---|---|---|---|---|
| DeletedByResourceID |
Deleted By Resource ID |
integer |
|
|
Resource | |
| DeletedDateTime |
Deleted Date/Time |
datetime |
|
|
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| id |
Deleted Ticket Log ID |
long |
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| TicketID |
Ticket ID |
integer |
|
|
Ticket | |
| TicketNumber |
Ticket Number |
string (50) |
|
|
||
| TicketTitle |
Ticket Title |
string (255) |
|
|
