By default, users can add, edit, and delete only their own time entries. Your Autotask administrator can enable timesheet approvers, or both timesheet approvers and administrators, to enter time and submit time off requests on other users' behalf. For users who have proxy time entry permission, the Proxy Time Entry section and the Resource selector field will appear on all time entry pages, so they can create a time entry for another user. They can also view users' unsubmitted timesheets.
Proxy time entry is enabled through a system setting. Refer to Proxy time entry.
IMPORTANT To enter time, approvers must have permission to view the tasks and tickets in question.
- Timesheet approvers will only ever be able to enter time for other users they are the approver for, and on tasks and tickets the resource is already assigned to.
- Administrators can enter proxy time for all resources, and on any task or ticket. Admin access to either Resources/Users (HR), Service Desk (Tickets) (for ticket time entry) or Projects & Tasks (for entering time on tasks) is required. Refer to Admin security settings.
Administrators and approvers can:
- Edit and delete time entries they added on someone's behalf.
- Edit time entries the user created, as long as the timesheet has not been submitted.
- Delete time entries they themselves created on a user's behalf.
They cannot:
- Delete time entries created by a user.
- Edit time entries created by a user and submitted on a timesheet.
The following options are available:
- Enabled for Timesheet Approvers: Select this option if you only want timesheet approvers to be able to add, edit, or delete time entries or time off requests they have added for resources for whom they are a timesheet approver.
- Enabled for Timesheet Approvers and Administrators: Select this option to allow both timesheet approvers and administrators to be able to add, edit, or delete time entries or time off requests they have added for resources.