The Autotask SOAP API

IMPORTANT This platform is being retired. Datto's SOAP API entered a limited enhancement phase in Q4 2020, with access deactivation beginning in Q1 2022. To ensure application continuity, we recommend updating your API integration. Visit our SOAP API lifecycle FAQ to learn more.

Getting started

Introduction to the Web Services SOAP API

Requirements for version 1.6+

SOAP API supportability, query thresholds, and latency

Working in the API

Defining an API User

SOAP API calls

Autotask SOAP API resources

SOAP API revision history

Good to know...

SOAP API time data storage and return

Terminology differences between the Autotask UI and the API

Autotask API zones and WSDL versions

Integration Vendors

The Integration Center

Webhooks

Datto Knowledge

SOAP API best practices

Community

Support

	Need troubleshooting help? Open the Kaseya Helpdesk.
	Want to talk about it? Head on over to the Community!
	Have an idea for a new feature? Want to learn about upcoming enhancements? Visit the Ideas forum!
	Provide feedback for the Documentation team.