AccountPhysicalLocation
IMPORTANT The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will be deactivated.
The AccountPhysicalLocation entity describes an individual business unit that is associated with a company in Autotask. The business unit can be a separate physical location, like an affiliate or franchise, or a division or agency operating in the same physical location as the company, like a hospital Emergency department where the hospital is the Autotask company. The company handles all billing for the location.
Entity details
You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.
Entity Name: | AccountPhysicalLocation |
Can Create: | |
Can Update: | |
Can Query: | |
Can Delete: | |
Can Have UDFs: |
Conditions and requirements
Special field attributes
Field | Conditions and Requirements |
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AccountPhysicalLocation.AccountID | When updating AccountID on any entity that has specified an AccountPhysicalLocation.AccountID (for example, Ticket), the AccountPhysicalLocation.AccountID must = the updated AccountID. |
IsPrimary | Only one location associated with the same AccountID can have IsPrimary equal to true. If another location with the same AccountID is set to IsPrimary=true, then the original location should be set to IsPrimary = Not true. |
Field definitions
The following table describes the standard Autotask field objects for this entity.
- To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
- For information on entity UDFs, use getUDFInfo().
- For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
- LT indicates Local Term.
For more information about fields marked as picklists, review our Understanding picklists article.
Field Name | Label | Datatype |
Read Only | Is Required | Reference Name | Picklist |
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AccountID | {LT:Account} ID | integer | Account | |||
Active | Active | boolean | ||||
Address1 | Address 1 | string (128) | ||||
Address2 | Address 2 | string (128) | ||||
AlternatePhone1 | Alternate Phone 1 | string (25) | ||||
AlternatePhone2 | Alternate Phone 2 | string (25) | ||||
City | City | string (50) | ||||
CountryID | Country ID | integer | Country | |||
Description | Description | string (500) | ||||
Fax | Fax | string (25) | ||||
id | Account Physical Location id | int32 | ||||
IsTaxExempt |
Tax Exempt |
boolean |
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Name | Name | string (100) | ||||
OverrideAccountTaxSettings |
Override Account Tax Settings |
boolean |
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Phone | Phone | string (25) |
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PostalCode | Postal Code | string (20) |
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Primary | Primary | boolean | ||||
RoundtripDistance | Round Trip Distance | double | ||||
State | State | string (25) |
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TaxRegionID |
Tax Region ID |
integer |
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