InventoryItemSerialNumbers

This entity describes a serial number associated with an Inventory Item. It allows users to track and manage Inventory Items created from serialized Products, that is, Autotask Products that require a unique serial number. An InventoryItemSerialNumbers entity can be associated with only one InventoryItem.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: InventoryItemSerialNumbers

Entity Path:

/atservicesrest/v1.0/InventoryItemSerialNumbers

Parent Entity:

InventoryItems

Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • Inventory Add/Edit Items permission is required to create or update an InventoryItemSerialNumber.
  • To query, you must have View permission and Inventory access (site installed module access and security level feature or section access)
  • To create or update, you must have View and Create permission and Inventory access (site installed module access and security level feature or section access)

Special field attributes

Field Conditions and Requirements
inventoryItemID inventoryItemID must reference an InventoryItem based on a serialized Product; that is, InventoryItem.productID must reference a Product where isSerialized = True.
serialNumber

For create and update, serialNumber must be unique.

serialNumber cannot be updated if the inventoryItemID is associated with an InventoryItem that has been picked or delivered/shipped.

Field definitions

Field Name Datatype Read-Only Is Required Reference Name Picklist
id long    
inventoryItemID integer InventoryItems  
serialNumber string (100)      

Additional resources