Departments

This entity describes an Autotask Department. A Department is an association used to manage resources, especially when assigning project tasks. Every resource must be associated with at least one department and have at least one assigned role in that department.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: Departments

Entity Path:

/atservicesrest/v1.0/Departments
Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

  • Department can be created and updated. Requires security level permission to access Admin > Features & Settings > Organization or Admin > Resources.
  • Name field cannot be updated for the System Department (Name = Administration).

Field definitions

The following table describes the standard Autotask fields for this entity. Refer to the following articles for more information about working with these fields:

To learn how to query picklist endpoints, refer to Understanding picklists.

Notes

  • For string datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.
  • If this entity has child collections, they will appear in a Child collection access URLs or an Entity URLs and relationships drop-down in the Entity details section of this article.
  • You can call the /query/count/ endpoint of a resource to determine how many records a collection holds.
Field Name Datatype Read-Only Is Required Reference Name Picklist
description string (1000)        
id long    
name string (100)      
number string (50)        
primaryLocationID long   InternalLocationWithBusinessHours  

Additional resources