ArticleTagAssociations

This entity records existing associations between tags and Knowledgebase articles in Autotask.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: ArticleTagAssociation

Entity Path:

/atservicesrest/v1.0/ArticleTagAssociations

Can Create:
Can Update:  
Can Query:
Can Delete:
Can Have UDFs:  

IMPORTANT  Requests to this entity require special handling. Refer to the Entity URLs and relationships section of this article for details.

Conditions and requirements

General

  • Your API user must have the Can access Knowledgebase security permission to use this entity.

  • Your API user must have Article Edit object permissions set to All or Mine to make changes to this entity.

  • To perform Create and Delete actions, your API user must have the Can administer ticket tags and tag groups permission.

  • This entity only accepts requests to Create and Delete tag associations; it is not possible to update existing associations.

  • Global Articles are not accessible via the API.

Field definitions

Field Name Datatype Read-Only Is Required Reference Name Picklist
articleID integer KnowledgeBaseArticles  

createDateTime

datetime

 

 

 

createdByResourceID

integer

 

Resources

 

id

long

 

 

tagID

integer

 

Tags

 

Additional resources