ArticleAttachments
This entity contains attachments for Knowledgebase articles in Autotask.
IMPORTANT Attachment behavior in the API has changed. To avoid service disruption, review our Changes to Attachment entities article for important information about this recent update.
NOTE You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.
Entity details
| Entity Name: | ArticleAttachment |
|
Entity Path: |
/atservicesrest/v1.0/ArticleAttachments |
| Can Create: |
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| Can Update: | |
| Can Query: |
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| Can Delete: |
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| Can Have UDFs: |
IMPORTANT Requests to this entity require special handling. Refer to the Entity URLs and relationships section of this article for details.
Entity URLs and relationships
- If this entity has a Parent relationship, you must perform all Create, Update, and Delete actions on the parent entity.
- If this entity is a child of a parent, you can leverage our Swagger instance to find the URLs you should use in your API calls. For more information, refer to Finding resource and child access URLs of REST API entities.
- To learn how to access Swagger, refer to Using Swagger UI to explore REST API requests.
| Parent | KnowledgeBaseArticles |
| URLs |
ArticleAttachments/{id} (GET) |
Fields that cannot be queried
The following fields from this entity will return an error when queried.
- creatorType
- data
- fileSize
Conditions and requirements
General
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To retrieve a specific attachment of a resource, your query must specify the Attachment ID of the Attachments child endpoint or the appropriate <EntityName>Attachments endpoint (such as TicketAttachments, ResourceAttachments, and so forth). Refer to Retrieving an attachment of a resource for additional details.
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Your API user must have the Can access Knowledgebase security permission to use this entity.
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Your API user must have Article Edit object permissions set to All or Mine to make changes to this entity.
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Your API user must have Add, Edit, and Delete object permissions for Attachments to make changes to this entity.
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The API will respect the attachment requirements described in the Overview section of the AttachmentInfo (REST API) entity article.
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Global Articles are not accessible via the API.
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If your query supplies both an entityID and a parentID, the entityID will take precedence.
Field definitions
About this table
The following table describes the standard Autotask fields for this entity. Refer to the following articles for more information about working with these fields:
- The entityInformation REST API call
- Making basic query calls to the REST API
- Advanced query features of the REST API
To learn how to query picklist endpoints, refer to Understanding picklists.
Notes
- For string datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
- LT indicates Local Term.
- If this entity has child collections, they will appear in a Child collection access URLs or an Entity URLs and relationships drop-down in the Entity details section of this article.
- You can call the /query/count/ endpoint of a resource to determine how many records a collection holds.
| Field Name | Datatype | Read-Only | Is Required | Reference Name | Picklist |
|---|---|---|---|---|---|
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articleID |
integer |
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| attachDate | datetime |
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attachedByContactID |
long |
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| attachedByResourceID | long |
|
Resources | ||
| attachmentType | string (30) |
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contentType |
string (100) |
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errorCodes |
string (200) |
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fullPath |
string (255) |
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|
id |
long |
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impersonatorCreatorResourceID |
integer |
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opportunityID |
long |
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parentAttachmentID |
integer |
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parentID |
long |
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title |
string (255) |
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