Why are organization addresses not formatted correctly?
Question
Why are organization addresses not formatted correctly?
Answer
The Address Format is dependent on the selected country. If you do not choose a country, Autotask will use global default setting.
To configure your address formats, do the following:
- Navigate to Left Navigation Menu > Admin > Features & Settings > Organizations & Contacts > Address Formats.
- Find the country the organization is located in, then click Edit from the context menu.
- Make the desired changes and click Save & Close.
- Make sure the correct country is selected in the organization record.
Any changes made here will affect all organizations associated with the address format.