Launching the Device Discovery Wizard
Security and navigation
SECURITY Access to CRM and Feature Access to Device Discovery Wizard
NAVIGATION 
> CRM > Launch Discovery Wizards > [Monitoring Service Name]
NAVIGATION On the automatic email notification sent when device discovery executes, click Click here to reconcile devices(s) in Autotask.
The Autotask Managed Services Extension list of batches is the first view of the Discovery Wizard. It contains a table that lists all batches created by device Your Autotask instance may be configured to use one of the following terms instead: Asset, Configuration Item, Installed Asset, Installed Product. discovery that contain devices that have not been reconciled. To open the page, use the path(s) in the Security and navigation section above. Batches waiting for reconciliation are listed in chronological order.
NOTE To prevent overwriting newer information with older information, Autotask recommends that you reconcile the batches in the order they were created.
About the batch list table
| Column | Description |
|---|---|
| Launch Wizard link | Click the Launch Wizard link to the left of a batch to launch the first step of the Device Discovery Wizard to process that batch. |
| Discovery Date | The date and time that device discovery created the batch. List is sorted by Discovery Date/Time. |
| Batch Number | A sequential identifier for the batch. Numbering restarts at 1 each time device discovery executes. Batch size is limited to 200. If device discovery detects more than 200 devices, one or more additional batches are created to hold the additional devices. Additional batches created from one launch are numbered consecutively. |
| Remaining Devices | The number of devices in the batch that have not been reconciled. |
| Right-click menu option | Right-click the line for any batch and select Ignore All Devices in the Batch. When you select this option, Device Discovery ignores all devices in the batch. The batch is removed from the list and the devices do not appear again in a batch until they are detected by a future discovery. |
To begin reconciliation of a batch:
- Click the Launch Wizard link next to the batch.
If your device discovery adapter is configured to hide updates and the batch contains only devices listed as updates, a message indicates that the batch contains updates only and no processing is required.
NOTE The option to view or hide updates is configured by an Administrator in the Device Discovery Adapter, accessed through the > Admin > Extensions & Integrations > Remote Monitoring / Management Extensions > [Monitoring Service Name].
- Click OK to reconcile the batch without further action, or click Cancel to stop the reconciliation.
Go to Step 1: Mapping monitoring service customers to Autotask organizations.
