Linking or unlinking your PSA and RMM user profiles

If your Autotask PSA user profile and your Datto RMM user account have been linked using single sign-on, Datto RMM features are accessed seamlessly. If the profile and user account are not or not yet linked, you will be prompted for your Datto RMM credentials and will have the option to link the user account.

NOTE  For in-depth information on using the Datto RMM Agent and Agent Browser tools, refer to this topic in the RMM Online Help: The RMM Agent and Agent Browser.

How to...