Inventory management

BEFORE YOU BEGIN  Procurement does not need to be enabled for any of the inventory management features to work.

Inventory management describes all the workflows that happen exclusively at your inventory locations. You perform the following tasks:

Feature Description

Setting up inventory locations

To manage your inventory, you need to set up the locations where it will be kept in Autotask.

Managing inventory locations

Deciding which products will be kept in inventory

The most common reasons to keep a product in inventory are that you need them all the time, you get a great discount if you buy in bulk, or you want to manage supply chain issues. But they will only ever be a subset of all the products that you will be selling to customers. Adding an inventory product is the equivalent of making a space for a specific product in one or several inventory locations, and determining how many units or items of the product you want to stock.

Adding or editing inventory products and stocked items

Importing inventory products

Inventory products and stocked items do not have to be added or edited manually. You can easily import them if you are coming from a different inventory management system, or use the Export > In Import Template Format to update inventory products and stocked items. Refer to Using Export > In Import Template Format to update records in your Autotask instance.

Populating the Inventory Item Import template

Searching and managing inventory products and stocked items

Inventory represents a lot of capital. You need to know what you have in inventory at each location.

Searching and managing inventory items

Transferring stocked items to another location

Stocked items are not always at the location they are needed. Transferring an item creates a record that will document the chain of custody for the item.

Transferring stocked items to another inventory location

Reviewing the history of an inventory item

Occasionally, you will need to review the entire chain of custody from the moment the item was received into inventory

The Inventory Transfers & Updates page