ADMIN: Configuring project features

You can customize the following aspects of the Projects feature:

• The Projects module system settings that fine-tune processes for your projects. Refer to Projects system settings.
• The project security permissions configured for your security levels. Refer to Project security settings.
• The list of project statuses that track the progress on a project. Refer to Project statuses.
• User-defined fields used to collect your project or task information that cannot be accommodated in Autotask system fields. Refer to Managing user-defined fields.
• Task categories that control what fields and tools are available for project tasks. Refer to Managing categories.
• The list of task statuses that track progress on tasks. Refer to Task & ticket statuses.
• The list of task priorities the indicate the urgency of a task. Refer to Task & ticket priorities.
• Deleted Task Activity Log shows the deleted edits and changes to tasks. Refer to Viewing deleted task and ticket activity logs.
• Workflow rules that can automate responses to specific conditions that occur in the project or task workflow. Refer to Autotask workflow rules.